Serenity Day Spa respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the information you share with us.
Information We Collect
We may collect personal information including your name, contact details, appointment history, intake information, and payment details when you book services, complete intake forms, purchase gift cards or memberships, or communicate with our team.
How We Use Your Information
Your information is used solely to:
Schedule and manage appointments
Provide safe and appropriate services
Process payments and memberships
Communicate regarding your care, appointments, or account
Meet legal, regulatory, and record keeping requirements
We do not sell, rent, or trade your personal information.
Health and Intake Information
Any health related or intake information you provide is used only to support safe service delivery and is handled with care and confidentiality. Access is limited to authorized team members directly involved in your care. We use HIPAA compliant software that maintains ultimate privacy for your information.
Payment Information
Payment information is processed securely through our booking and payment providers. Serenity Day Spa does not store full credit card details on site.
Communications
By providing your contact information, you may receive appointment confirmations, reminders, and relevant service related communications. You may opt out of non essential communications at any time.
Information Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure using secure systems and trusted service providers.
Third Party Services
We may use third party platforms for booking, payment processing, email communications, and website hosting. These providers are responsible for maintaining their own privacy and security standards.
Your Rights
You may request access to, updates to, or correction of your personal information by contacting us directly.
Policy Updates
This policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
info@serenityaugusta.com